Privacy Policy

Effective Date: 07/11/2025
Business Name: Neutral Envy
Website: www.neutralenvy.com

Neutral Envy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book a service.

Information We Collect

We may collect the following types of information:

Personal details (name, phone number, email, and address) provided during booking or inquiries
Health information relevant to cosmetic tattooing (such as allergies, medications, or skin conditions)
Payment details, when making a purchase or deposit
Photos or videos taken before, during, or after your service (with your consent)
Website usage data, such as cookies and analytics, to improve our site performance and user experience

How We Use Your Information

Your information may be used to:

Schedule and manage appointments
Provide personalised services and aftercare instructions
Process payments and deposits securely
Communicate updates, confirmations, or policy reminders
Improve our services, website, and client experience
Comply with legal or regulatory obligations

We will never sell, rent, or trade your personal information to third parties.

Photos & Media

Neutral Envy may use service photos or videos for marketing purposes (website, social media, educational content) only with your consent.

If you do not wish for your images to be shared, please let us know prior to your appointment.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.

All digital records are stored securely, and payment transactions are processed through trusted, encrypted third-party platforms.

Your Rights

You have the right to:

Request a copy of the personal information we hold about you
Ask us to correct or update inaccurate details
Withdraw consent for marketing communications at any time
Request deletion of your information (where legally applicable)

To make a request, please contact us at neutralenvy@gmail.com.

Cookies

Our website may use cookies or analytics tools to enhance browsing experience and collect anonymous traffic data. You can adjust cookie settings through your browser at any time.

Changes to This Policy

Neutral Envy may update this Privacy Policy occasionally. All updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 neutralenvy@gmail.com
📍 Hertfordshire
🌐 www.neutralenvy.com